At Profile Technologies help is just a click away.

Using the latest technology, with a well-trained staff, Profile is able to solve the majority of customer issues within minutes with its automated Help Desk.

Profile supports all aspect of your environment from it's Help Desk located in Littleton, NH. The Help Desk offers suggestions to common usability issues via a searchable FAQ section and also has a direct link to our Technical Operations Center via live Chat.

The Help desk allows guaranteed access to all of our supported end-users. Thus freeing members of your staff who typically answered all of the "computer questions" to get back to work!

Clients will benefit from our ability to immediately log on to your server, or your user's actual sessions to identify technical, networking and application issues. In this fashion, our technicians can quickly and efficiently help you and your staff with:

• Application Issues

• Networking Problems

• Peripheral Device Errors

• Remote Printing and File Sharing

• Remote Office Connectivity

• Telecommuting Issues

Since our technicians share their time between the Help Desk, field installations and onsite services calls, they are well versed with your installation. If for any reason our support staff cannot resolve your problem on the telephone, a technician will be dispatched to your location to continue the process until resolution.